Answer Quest offers training for the following classes:
Course Objectives:
Upon successful completion of this course, you will be able to perform basic work-related tasks on a PC running the Windows 8.1 operating system:
- Get to know PCs and the Windows 8.1 user interface.
- Use Windows Store apps and navigation features.
- Work with Desktop applications.
- Use Internet Explorer 11.
- Customize the Windows 8.1 environment.
- Use Windows 8.1 security features.
Course Content
Lesson 1: Getting to Know PCs and the Windows 8.1 User Interface
Topic A: Identify Components of a Personal Computer
Topic B: Sign In to Windows 8.1
Topic C: Navigate the Start Screen
Lesson 2: Using Windows Store Apps and Navigation Features
Topic A: Access and Identify the Charms
Topic B: Windows Store Apps and Common Navigation Features
Topic C: Multitask with Apps
Lesson 3: Working with Desktop Applications
Topic A: Navigate the Desktop
Topic B: Manage Files and Folders with File Explorer
Topic C: Elements of a Desktop Window
Topic D: Create and Modify Files with Desktop Applications
Lesson 4: Using Internet Explorer 11
Topic A: Navigate Internet Explorer 11
Topic B: Browse the Web
Topic C: Use Internet Explorer 11 on the Desktop
Lesson 5: Customizing the Windows 8.1 Environment
Topic A: Customize the Start Screen
Topic B: Customize the Desktop
Lesson 6: Using Windows 8.1 Security Features
Topic A: Set Privacy Levels and Passwords
Topic B: Use Windows Defender
Topic C: Store and Share Files with SkyDrive
Appendix A: Other Windows 8.1 Features
Appendix B: Help+Tips App
Appendix C: Windows 8.1 Navigation Summary
Course Objectives:
Upon successful completion of this course, students with a prior knowledge of Windows 7 will be able to perform common tasks within the Windows 8.1 environment:
- Navigate the Windows 8.1 environment.
- Work with common features.
- Customize the Windows 8.1 environment.
- Use Internet Explorer 11 in the new user interface.
- Use Windows 8.1 security features.
- Use other Windows 8.1 features.
Course Content
Lesson 1: Navigating the Windows 8.1 Environment
Topic A: Log In to Windows 8.1
Topic B: Navigate the Start Screen
Topic C: Navigate the Desktop
Lesson 2: Working with Common Features
Topic A: Use Apps
Topic B: Use the Charms
Topic C: Use Microsoft Office Applications
Topic D: Use File Explorer
Topic E: Use the Control Panel and the Task Manager
Lesson 3: Customizing the Windows 8.1 Environment
Topic A: Work with Dual Monitors
Topic B: Customize the Start Screen
Topic C: Customize the Desktop
Topic D: Configure PC Settings
Lesson 4: Using Internet Explorer 11
Topic A: Navigate the Internet Explorer 11 New User Interface
Topic B: Browse the Web in the Internet Explorer 11 New User Interface
Lesson 5: Using Windows 8.1 Security Features
Topic A: Use Windows Defender
Topic B: Set New Password Types
Lesson 6: Using Other Windows 8.1 Features
Topic A: Use File History
Topic B: Use the Improved Copy and Paste Functionality
Topic C: Create and Use Storage Spaces
Topic D: Create and Use a Microsoft Account
Topic E: Refresh or Reset Your PC
Course Objectives:
Upon successful completion of this course, students will be able to:
- Customize the Windows 7 environment.
- Configure user accounts.
- Work with applications in Windows 7.
- Work with devices.
- Manage networks.
- Secure your system data.
- Enhance system performance.
- Work with Internet Explorer 8.
Course Content
Lesson 1: Customizing the Windows 7 Environment
Topic 1A: Apply Aero Features
Topic 1B: Modify Display Settings
Lesson 2: Configuring User Accounts
Topic 2A: Create a User Account
Topic 2B: Manage User Accounts
Lesson 3: Working with Applications in Windows 7
Topic 3A: Schedule Tasks
Topic 3B: Work with Media Files
Topic 3C: Explore Games
Topic 3D: Manage Programs
Lesson 4: Working with Devices
Topic 4A: Modify Device Settings
Topic 4B: Configure Removable Devices
Lesson 5: Managing Networks
Topic 5A: An Overview of Networks
Topic 5B: Share Files and Folders
Topic 5C: Manage Offline Files
Lesson 6: Securing System Data
Topic 6A: Back Up Data
Topic 6B: Restore Data
Topic 6C: Apply Security Settings
Lesson 7: Enhancing System Performance
Topic 7A: Improve Processing Speed
Topic 7B: Optimize Power Consumption
Topic 7C: Configure Windows Update Settings
Topic 7D: Troubleshoot Problems
Lesson 8: Working with Internet Explorer 8
Topic 8A: Manage Favorites
Topic 8B: Manage History Files
Topic 8C: Configure Pop-Up Settings
Topic 8D: Configure Internet Security and Privacy Settings
Course Objectives:
Upon successful completion of this course, students will be able to:
- Log on to Windows 7, explore its interface, and identify the different components present in the interface.
- Customize the Windows 7 desktop.
- Manage files and folders.
- Use the common tools and programs available in Windows 7.
- Browse the Internet.
Course Content
Lesson 1: Exploring Windows 7
Topic 1A: Identify Personal Computer Functionality
Topic 1B: Log On to Windows 7
Topic 1C: Explore the Desktop
Topic 1D: Work with Windows
Topic 1E: Access the Help and Support Feature
Topic 1F: Turn Off the Personal Computer
Lesson 2: Customizing the Windows 7 Desktop
Topic 2A: Customize the Start Menu
Topic 2B: Customize the Taskbar
Topic 2C: Personalize the Desktop
Topic 2D: Add Gadgets to the Deskto
Lesson 3: Managing Folders and Files
Topic 3A: Navigate to Folders Using Windows Explorer
Topic 3B: Work with Folders and Files
Topic 3C: Secure Folders and Files
Topic 3D: Organize Folders and Files
Topic 3E: Search for Folders and Files
Lesson 4: Using Common Tools and Programs in Windows 7
Topic 4A: Create a Document in WordPad
Topic 4B: Work with the Calculator
Topic 4C: Capture Screens Using the Snipping Tool
Topic 4D: Customize a Graphic with the Paint Tool
Lesson 5: Browsing the Internet
Topic 5A: Get Familiar with the Internet
Topic 5B: Browse Websites Using Internet Explorer 8
Topic 5C: Download and Install a Gadget
Appendix A: Windows 7 Keyboard ShortcutsAppendix B: Personal Computer Basics